The engagement

How the work actually runs

A full engagement is four working sessions over four to six weeks, followed by a monthly review cadence. Each step has a deliverable you keep.

1

Books review and account mapping

First we read your current general ledger and restate the P&L into the departmental shape a hotel actually runs on — rooms, food and beverage, minor operating departments, and the undistributed lines underneath them. Anything mis-coded or absent gets listed in a short note you keep, so the planning step begins from clean numbers rather than assumptions.

2

Building the seasonal baseline

With two to three years of history in front of us, we lay out month-by-month reference lines for rooms, food and beverage, and payroll, weighted to the way Phuket trades across peak, shoulder and quiet months. Splitting fixed cost away from variable is the point of this step: it shows the quiet months as a shape, not a surprise. You receive the baseline workbook to keep.

3

Forecast model handover

The 13-week rolling forecast is built in a spreadsheet that belongs to you and that you can open and change. Vendor due dates, payroll runs, VAT and guest deposit movements are all wired in. Our role is to sit with you while you drive it the first time, not to hold the model behind a login. A handover note goes with it.

4

Monthly actuals against forecast

Once a month we close the loop: actuals go in, the variance gets explained in language a department head can act on, and the next thirteen weeks are re-cut. The measure of success is whether you would schedule a hire or hold a purchase off the forecast — if you would, it is working. Each cycle ends with a variance note and a refreshed view.

Coastline of Phuket in shoulder season, with hotels along the shore under low cloud Phuket trades in peaks and troughs — the forecast is built for both.

What we ask from you

  • Your most recent monthly P&L, and a 12-to-36 month revenue summary by department.
  • Access to whoever closes the books each month, for the books-review session.
  • Willingness to share the forecast with department heads after it is built — a plan only one person reads does not change decisions.

Timing

Sessions are typically spaced one to two weeks apart so each deliverable can be reviewed before the next step. The monthly review cadence then continues for as long as you find it useful; there is no minimum term, and the engagement can be paused or ended at the beginning of each monthly cycle as set out in the refund policy.

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